If you need medical help, please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or other healthcare environment. If you are at higher risk of severe illness and you need help with food or medicine deliveries, you should contact your Council's shielding support service.
A new national helpline has been set up to provide essential assistance to those who do not have family or existing community support, who cannot leave their home and cannot get online, but who are at high risk of contracting COVID-19. Please contact 0800 111 4000 or read further information.
Use the search to find organisations that are able to offer non-medical help directly to people below.
If you are an organisation or professional looking for help, use this search instead.
Information on the website is provided by users and is not verified, so please report any incorrect or inappropriate listings, and never give personal or financial details online to someone you don't know.
Despite all the changes that the Coronavirus has brought, we are still supporting families through our:
• Helpline 0800 254 0088
• Webchat www.familiesoutside.org.uk
• Text FAMOUT to 60777
• Email support@familiesoutside.org.uk
Our Regional Teams are also providing support, albeit remotely. Pl…
We provide mental health services including Immediate Help Service, Counselling, Social Prescribing, Family and Carers Support, Social Spark, Bereaved by Suicide Support, Mental Health Skills and Education. Previously largely in-person, our services are now being successfully delivered via the telep…
Food shopping, Food Delivery, Transportation to medical centres, Online and telephone Befriending, Online and telephone Computer, Laptop, iPad and Mobile phone support.
Dementia advice , emotional support, advice and information to anyone living or caring for a person who has dementia.
We are currently providing emotional support and advice via telephone, email and online virtual support.
We can provide guidance and information of local support services , a fr…
We have trained and experienced befrienders ready to contact any one who feels that they would like a friendly phone call. Our volunteers are mainly trained and experienced in face to face befriending and want to help reduce feelings of isolation by now using the telephone.
Emotional support to parents, especially lone parents. Connecting families through virtual groups and social media to share ideas and activities. We can also connect families to services and resources.
Telephone support to ensure they have what they need at this time eg shopping, prescription …. we can help find the local service to suit them. Isolation and loneliness support over the telephone.
People Know How are providing devices to those who need help staying connected in Edinburgh and East Lothian! For members of the community who are self-isolating, home-schooling, on low income or would benefit for any other reason, make a referral today! We will deliver the computer to your doorstep…
Our one-to-one projects have been adapted to Online Befriending, providing a safe, supportive online environment where young people and their befrienders can talk, play games, learn, and share stories. We use our befriending model, developed in our accredited Befriending service, to closely match be…
